Terms and Conditions

1. Agreement to Terms

By accessing or using Thriv AI's website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access our Services.

2. Description of Services

Thriv AI provides AI-powered employee solutions for marketing and sales automation, including but not limited to:

• Content Strategist AI
• BioLink Sales Agent
• Leads Finder
• Other AI automation tools and services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Engage in spamming or unsolicited marketing activities
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use our Services for any illegal or unauthorized purpose
• Reverse engineer or attempt to extract source code

5. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and AI models, are owned by Thriv AI and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our Services for their intended purpose. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. User Content

You retain ownership of any content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely for the purpose of providing our Services.

You represent that you have all necessary rights to grant this license and that your content does not violate any third-party rights.

7. Payment and Billing

Certain Services require payment of fees. By purchasing our Services, you agree to:

• Provide accurate and complete billing information
• Pay all fees according to the pricing and payment terms
• Authorize us to charge your payment method for recurring subscriptions
• Be responsible for all applicable taxes

We reserve the right to change our pricing at any time with reasonable notice.

8. Refund Policy

Refund eligibility depends on your subscription plan and usage. Please contact our support team to discuss refund requests. We evaluate refunds on a case-by-case basis.

9. Service Level and Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our Services. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.

10. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The Services will meet your specific requirements
• The Services will be uninterrupted, timely, or error-free
• Results obtained from the Services will be accurate or reliable
• Defects will be corrected

11. Limitation of Liability

To the maximum extent permitted by law, Thriv AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:

• Your use or inability to use our Services
• Unauthorized access to your data
• Any conduct or content of third parties
• Any content obtained from our Services

12. Indemnification

You agree to indemnify and hold harmless Thriv AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our Services or violation of these Terms.

13. Termination

We reserve the right to terminate or suspend your account and access to our Services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Violation of applicable laws
• Fraudulent or illegal activity
• Non-payment of fees

Upon termination, your right to use our Services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Thriv AI operates, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law. You agree to waive your right to a jury trial or to participate in class action lawsuits.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after changes constitute acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Thriv AI regarding our Services and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: